Payments, Refunds & Cancellations Terms Policy

Last Updated:  1st June, 2023

This policy sets out our fees and payment terms for the BreathFinder Ltd service which should be read in conjunction with our Terms of Service, Disclaimer and Privacy Policy.

1.  Introduction

2.  Other documents that apply

3.  Payment Terms

4.  Definitions

5.  Fees & Payments

6.  Refunds & Cancellations

7.  Switching Upgrade & Downgrade Plans

8.  Contact Us

1.  Introduction:

By registering with us and paying for our services set out in the Get Started or Why Join page (as the case may be), you are agreeing to keep to these terms and conditions.

By using this site, it is deemed that you agree to these terms and conditions, which may change from time to time. If you do not agree to these terms and conditions, you must stop using our website and our services immediately.

2.  Other documents that apply: 

These terms of use refer to the following documents, which also apply to your use of our Site.

3.  Payment Terms:

 Use of the Service is free for guests visiting our site it is also free to register to the site. For breath coaches or practitioners, we charge a Subscription Fee to access the Service.

When you sign up to use the Service you will be asked to select a Subscription Plan. Some Subscription Plans are subject to a Minimum Term, which means that you commit to paying the Subscription Fee for the minimum period of time specified in the applicable Subscription Plan.

When paying for a subscription, it’s important that your card details are valid and that you have sufficient funds available.  You can update your payment method when making any purchase via our secure website.  Your Subscription Fee for the applicable payment period will be taken automatically by us using continuous payment authorities on the first day of each payment period.

In the event that a payment fails we’ll ask you to provide an updated payment method or make arrangements to pay via an alternative method.  We may temporarily suspend your account until payment is made.  We reserve the right to cancel your Subscription and instruct a debt recovery agency or solicitor, should the outstanding amounts not be paid within 14 days of the payment due date. This may result in the addition of statutory late payment fees and interest at a rate of 8% per annum over the Banks Base Rate pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 on the outstanding balance.

4.  Definitions:

The terms used in this Policy are as follows:

Subscription Plan: the type of subscription selected by you to access the Services.

Minimum Term: the minimum period of time which you commit to paying the Subscription Fee.

Subscription Fee: the periodic payment specified in the Subscription Plan (which may be monthly or annually as specified in the applicable Subscription Plan).

Minimum Term Subscription Plan: a Subscription Plan which is subject to a Minimum Term.

Payment Period: the period of time covered by the Subscription Fee (for example, if you
sign up for an annual subscription plan paid on a monthly basis, the payment period is one month).

Renewal Date: the date immediately following the end of the payment period, or if a Minimum Term Subscription Plan is selected, the Minimum Term.

5.  Fees & Payments:

Subscribers, shall pay for all subscription fees, and hereby authorizes BreathFinder Ltd (and its payment processors) to a debit Subscriber’s bank account or charge a Subscriber’s credit card, as stated on the subscribers account subscription page. We reserve the right to obtain validation of your credit or debit card details before we allow you to use the Service.  We will take the first payment on the day that we accept your order and start providing our services. We will automatically continue to take the fee until the contract ends.  For your convenience (and to keep our costs to a minimum) we hold your payment details on a secure server and take payments automatically using continuous payment authorities.

Subscribers agree that all subscriptions are recurring and will renew automatically.  All Subscriptions will automatically renew on the Renewal Date unless you notify us at least 14 working days in advance of the Renewal Date that you do not want to renew your Subscription Plan. (This timeframe is required to process any changes to your account). The Subscription Fee will be taken on your Renewal Date.  Your personal privacy and financial security are of the utmost importance to us and we will endeavour to ensure all user details, including payment methods, remain secure – see our Privacy Policy for more information.

Invoices are sent to you by email and also can be viewed from your account dashboard at any time which is dependent on your Subscription plan.

Subscribers shall also be solely responsible for paying and remitting to the appropriate tax authorities all applicable taxes (tax, sales tax, services tax, value-added tax (VAT), goods and services tax (GST), etc.) or duties imposed by any government entity or collecting agency except those taxes based on BreathFinder Ltd net income.

In the event Subscribers fail to satisfy their tax and/or duty obligations, Subscribers shall not hold BreathFinder Ltd liable against any claim (including penalties) resulting from Subscribers failure to pay such taxes and/or duties.

6.  Refunds & Cancellations:

In the event we find a payment has been taken in error we’ll refund the amount promptly to your credit or debit card.  You can cancel your subscription in accordance with these Payment Terms via email.  You may cancel your subscription within the first 2 days of your subscription (“Cooling-Off Period “) in which case you will receive a refund of the initial Subscription fee (less any reasonable administration fee) paid prior to the date of cancellation of your subscription.  Other than as expressly set out in these Payment Terms, all refunds are at our sole discretion.

We reserve the right to review our fees from time to time.  Any changes to these Payment Terms will be posted on our Site. If we increase our Subscription Fees we will give you 14 days notice before the increased Subscription Fee takes effect. If we increase the Subscription Fees, provided you notify us via email before the increase takes effect stating that you wish to cancel your Subscription. 

You must make each payment you owe us in full within two business days of the due date shown in your profile management area of our site If you do not make a payment on time, you will be considered to have broken the contract between you and us and we can end the contract and pursue any outstanding payments. Payments may not be withheld by either party regardless of any outstanding credit / debit issues between both parties.

  • BreathFinder Ltd Basic, Standard & Premium Subscription Plan includes a 14-day risk free trial.
  • After 14 days, the chosen service is billed in advance for the year and is non-refundable after 2 days of first payment, no refunds will be issued after this date.
  • A free trial cannot be paused or reinstated if any subscription plan is cancelled or downgraded before the initial trial period has ended.  
  • All subscription annual plans, are recurringand will automatically renew after the end of each paid subscription period. 
  • Similarly, it is your responsibility to evaluate BreathFinder Ltd, including its features, limitations and system requirements before selecting any Paid Subscription Plan. BreathFinder Ltd will not issue refunds to customers on the basis of customers not understanding the services features or the presence of compatibility issues, including inadequate internet speed or consistency, or incompatible devices, operating systems, or browser software versions. Platform compatibility should be tested during the free trial period for the related subscription plan. 

7.  Switching Upgrade & Downgrade Plans:

Subscribers may upgrade, downgrade or cancel their subscription by logging into their BreathFinder Ltd account page and then navigating to the subscription tab, clicking settings and choosing the package options which you would like to change at any time.   A confirmation email receipt will be sent to the subscriber with the expiration date and the package details of the subscription and charges incurred.  Please keep in mind that you are solely responsible for upgrading, downgrading or cancelling your subscription packages within your account. 

 8.  Contact Us:

If you have any problems or enquiries, please contact BreathFinder Sales team via email before or on the payment due date. 

Have questions about our policies?

Let's get on the same page.

Thanks for saying hello.

How can we help?

Thanks for saying hello.

How can we help?