Last Updated: 1st June, 2023
Welcome, and thank you for your interest in BreathFinder Ltd (“We” or “BreathFinder” and also “Our” or “Us”) who is committed to protecting and respecting your privacy.
By visiting and using our website or submitting information to our website at BreathFinder.io (our “Site” or “Website” or “App”) or by purchasing or using our services, as a breath coach professional or practitioner listed in, or applying to be listed in, the BreathFinder Directory (the Directory), a visitor to our site or a contributor you are accepting and consenting to the practices described in this Policy.
When you trust us with your personal information, we take our responsibility to protect it very seriously. We respect your privacy and your rights to control your personal information. With that in mind, we want to be clear about the information we collect and why. Where we have described any example scenarios in this notice, these are for guidance only. They are not actual and do not cover all scenarios.
The main purpose of collecting your information is to provide you with the services offered on our website (our site), whether that’s using our site to find information, to contact a breath coach or practitioner, to advertise your business, or for some other reason. No matter how you use our site, we want to help you to use it as effortlessly as possible.
We are BreathFinder Ltd and we have the following brand name: BreathFinder.io We are committed to safeguarding the privacy of BreathFinder.io visitors and customers. For that reason, we fulfil all data protection requirements applied under new GDPR regulation (EU) 2016/679 about the processing of your personal data and the free circulation of this data. We do not collect ‘sensitive data’ (that is data about such matters as your religious beliefs or political opinions).
We are the data controller, which means that we are responsible for how personal information is gathered, stored and used. For the purpose of data privacy laws applicable to our site and broader offering, including, without limitation, the General Data Protection Regulations (“GDPR”) (EU) 2016/679, the data controller in regards to your personal data is BreathFinder Ltd, we are a brand name called BreathFinder.io
BreathFinder Ltd places great importance on safeguarding the confidentiality of your personally identifiable information. To protect your information, we have put in place suitable physical measures, electronic and managerial administrative procedures to protect the misuse, loss, unauthorised access, modifications or disclosure of information collected through our site. Only those employees, agents, contractors and other third parties who need your information for business purposes will have access to it. They will only process your personal information when we instruct them to, and they must keep the information confidential.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (”EEA“). It may also be processed by staff and/or third party suppliers engaged by BreathFinder Ltd who operate outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services such as email communications, and collecting and storing comments.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask that you do not share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee that hackers or unauthorised personnel will not gain access to your personal information despite our efforts. Ultimately, you are responsible for keeping your account information secure, you do so at your own risk (meaning that you are responsible for the consequences of doing so). Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal information that we hold.
In general, we may collect and process information about you in the following ways:
We will use this information:
With regard to each of your visits to our site we may automatically collect the following information:
We may receive information about you if you use any of the other websites we operate or the other services we provide.
When you provide information through our site, you are in control of the type and amount of information you provide.
Analytics services track and report on the use of our website, including who uses it. They give us insights into how our customers use our products, which helps us to improve the service we offer.
If you do not provide the personal information we ask for, you can still visit most areas of our site, but you may not be able to choose certain options and services. In some cases, we may need to collect some personal information by law or under a contract, and you will be limited in the services you can use if you don’t provide personal information. For example, if you do not provide your personal information you will not be able to be listed in our directory. We will let you know how this will affect you at the time.
We use your personal information to provide you with the products and services we offer. Below we have given some examples of how we may use your personal information.
Example 1: if you use our site to contact a breath coach or practitioner
If you use our site to contact a breath coach or practitioner, we only use the personal information you provide in the online contact form to email the professional. In this case we will not store your personal information for any longer than we need it to complete this process. We will not use it for any other purpose. We will send you a single email acknowledgement to confirm that your email has been sent and giving you the option to subscribe to our newsletter, but this acknowledgement will not be stored on our systems.
The server of our site is secure and keeps on record the IP addresses of people who visit our web pages for a short time, so we can monitor the performance of our site, but we will remove and delete this information as soon as we no longer need it. We may also store information about you, such as your IP address or website activity, to record certain actions (for example, when you contact a breath coach professional listed on our site, we use Google Analytics and Facebook Pixel to record that you’ve successfully completed this action). We use this information to monitor and manage our site (such as evaluating how effective our advertising is).
Example 2: if you apply to be listed in, or are listed in, our directory
we will use your personal information to manage our service to you and to communicate with you (for example, telling you about your account, new services available, security and other types of updates). Also, if you contact us in any way, we may use your personal information to improve our service or to communicate with you.
Example 3: if you sign up to receive our newsletter
If you sign up to receive our newsletter, we will use your details to communicate with you and to keep you informed about other news and services that may interest you. We won’t pass your details on to any third parties except where this is necessary. We will give you the option to change your email preferences or to stop getting the newsletter.
Below is a summary of how we may use your personal information. Depending on the way you use our site, some of the following points may not apply.
If you have used our services before, we will only email you about things similar to the service you previously used. If you are a new customer, we will only contact you if you agree to it. If you want to be contacted for marketing purposes, tick the relevant box that you will find on the screen when we collect your information.
We usually only need your permission to use your personal information if we are using it for marketing purposes. If you don’t want us to use your personal information for any particular purpose, let us know by emailing us. We will delete your information. However, this will limit our ability to provide the best possible service to you, and some parts of our service may not be available to you as a result.
We may share your personal information to others and with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may share your information with selected third parties (others) or information publicly available which includes:
We may disclose your personal information to third parties for the following reasons:
We reserve the right to carry out Know Your Customer (KYC) and other background searches on both our users and breath coaching professionals alike who wish to utilize our site. All information we collect from such background searches will be kept completely confidential and will only be used by us to evaluate your application / registration to our site. Except for providing this background information to our vendors and/or legal authorities, no other parties will be given access to this information without your prior consent.
We only retain the personal information collected from a user for as long as the user’s account is active or otherwise for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, or unless otherwise required by law. We will retain and use information as necessary to comply with our legal or statutory obligations (for example, accounting records), resolve disputes, and enforce our agreements as follows:
We are committed to maintaining confidentiality when you contact a breath coach or practitioner for help. For this reason, when you contact a listed breath coach or practitioner using the email form linked from their profile, we will delete the information you typed into the form as soon as the form has been received by the breath coach or practitioner.
Upon your request to us, and after proper review, we may edit, deactivate and/or delete your personal data and other information from our active databases. Please be advised that we may not be able to delete all of your personal information from some of our secure databases and, in such case, we will make the data permanently inaccessible to any third parties. You may also be able to edit the personal information we store about you, by going to your account settings in the site.
You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third parties for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via the following contact form at the end of the page. If you are listed in our directory, you can also do this by sending us an email
Under the GDPR, you have the right to control how your personal information is used and you can do the following.
If you have given us permission to use your personal information, you can withdraw that permission at any time. If we process your personal information because it is in our legitimate interest or the public interest, you can object to this at any time.
You are responsible for making sure that your personal information is complete, accurate and up to date. If any of your personal information changes or is incorrect, tell us as soon as reasonably possible by sending us an email. We will correct the information as soon as possible, but certainly within 30 days.
Applicable privacy regulations (e.g. GDPR) give you certain rights in regards to the personal information we collect about you. Those rights include the following:
If you request that your personal data be deleted before a service transaction is complete, we may not be able to provide that service. In addition, we expressly reserve the right to delay or otherwise deny any such request that you submit to us if said request would result in a violation of applicable laws and regulations, or otherwise adversely affect any legitimate interest we seek to assert.
You may be required to put your request in writing for security reasons. Any access request may be subject to a fee of £10 to meet our costs in searching for and providing you with details of the information we hold about you on a per request basis.