Once submitted, the review will be provided to the practitioner for a right of reply before posting, and this may lead to it being disputed by the practitioner.  We will not allow a long thread of reply and response on the site as we do not offer an open discussion forum.  When/if the issue is resolved we will ask both parties if we can add a comment in the reviews ourselves to say how it was resolved or that both parties have resolved the issue.

This does not mean that BreathFinder would not share reviews that may reflect a poor customer experience, however, it does need to meet our community Code Of Ethics, Content Policy and be written from a personal experience.

If there is a dispute, to ensure integrity, the BreathFinder team will investigate all details provided to ensure they are impartial, and with no ulterior motive and that it meets our policy standards before posting the review to the platform.  You can read more about our Resolving Issues Policy.